Fall 2022 International Student Services Update | International Affairs Office

Fall 2022 International Student Services Update

Please take a moment to read the following updates to our opening hours, schedule and student immigration counseling procedures so that we can help you in the most efficient way.


Immigration coordinators will be available to 15-minute CarmenZoom counseling appointment Monday to Friday from 1 p.m. to 4 p.m. and in person by appointment only Wednesdays from 1 p.m. to 4 p.m. You can book a virtual or in-person appointment online.

College Mask Guidelines

  • Masks are optional in most environments on all Ohio State campuses, including general purpose buildings, residence halls, dining halls, classrooms, offices, Ohio Union, and transportation in common. Masks are also optional outdoors.
  • Masks are mandatory in clinical care facilities (including at Wexner Medical Center), COVID-19 testing locations, and daycares.
  • For more information, visit Safe and Healthy Buckeyes

Filing of documents

There is a drop box outside the front door of the Office of International Affairs in the Enarson Classroom building. You can drop documents, such as employment verification letters, into the box at any time. You will receive an email to schedule a pickup appointment after signing your form.

Please do not file I-20s or DS-2019s for travel signatures in the box – see below for further instructions.

Withdrawal of documents

Limited document collection times will be available on Tuesdays, Wednesdays and Fridays from 1:30 p.m. to 4:00 p.m. by appointment only. Once your document has been processed, an immigration coordinator will send you an email with a link to schedule. Please do not make an appointment until you have received confirmation from an immigration coordinator that your documents are ready.

Delay of treatment

Processing of documents may take up to five business days. Please plan ahead.

Travel signatures

Due to COVID-19, we will issue a new immigration document but will no longer sign current documents. You can request to pick up your documents at the front desk (by appointment only), have them mailed to you via USPS (free of charge) or by express courier with eShip Global visa (additional cost).


The Curricular Practical Training (CPT) and Optical Practical Training (OPT) workshops will be recorded live every month. You can watch the most recent recordings online.

Events and programs

For up-to-date event information, check our calendar.

contact us

You can contact an immigration coordinator at iss@osu.edu or 614-292-6101 Monday through Friday from 8 a.m. to 5 p.m.

If you have questions about events and programs or need help finding on-campus resources, please contact global-engagement@osu.edu.