Burnley College student services team described as ‘very impressive’

Kara Wells (right) from Burnley College’s Sixth Year Student Services team helps a female student with her application.

Burnley College’s student services team have been praised for their outstanding performance and actions “that other colleges simply don’t do” in their latest assessment by National Inspectors.

The Matrix Standard is a quality framework used to assess individuals and organizations that provide “information, advice and guidance” and recognizes knowledge, passion and performance.

Matrix Standard inspectors called Burnley College’s friendly and approachable student services team ‘very impressive’ and singled out several strengths including: how students are empowered to make informed decisions about their future; The range and quality of extracurricular activities; The regular Atrium-based activities, with inspectors saying, “We’ve never seen anything like it. Other colleges just don’t do that. The high quality of advice and guidance provided; The College’s commitment to broadening access and participation and using real-world student experience to inform services.

The College was also praised for providing a well-rounded experience for students who also offered “exclusively positive” feedback to inspectors.

Student feedback included:

As I enter the College, the Student Services team is there. It really is at the heart of the College.

And: “I really appreciate the service. The team is so knowledgeable, and they are so calm and patient. They always listen to what I have to say.

Student Services Manager Paul Whittaker expressed his pride in each member of his team, saying, “Every day they impress me with their passion, dedication and commitment to ensuring that every student on campus has access to the training, support and opportunities to which they are entitled.

“When our students work as hard as they do to achieve the results that make us so proud as a College, they deserve a team of people who will work just as hard to give them that added value, those special moments in their life at the College. , this support, this advice and this friendly welcome for as long as they are here.

Meet the Student Services team, alongside expert tutors, and learn about state-of-the-art facilities at their next open event on Wednesday, March 16. Now is the time to apply to start your studies at Burnley College in September.

Book your place here


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